Privacy Policy

Welcome to Skyen Solutions (“we”, “our”, “us”). Skyen Solutions operates as a trade name registered under Qismat Ventures W.L.L., Commercial Registration No. 190698-1. We are committed to protecting your privacy and ensuring a secure online experience. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your personal information when you visit our website, use our services, or communicate with us.

By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information You Provide to Us

• Name
• Email address
• Phone number
• Organization name
• Job title
• Project details provided in inquiry forms
• Any information you submit voluntarily through forms, emails, or consultations

1.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Location (approximate)
• Pages visited
• Time spent on pages
• Referring URLs
• Cookies and tracking data

1.3 Cookies and Tracking Technologies

We use cookies, pixels, analytics tools (e.g., Google Analytics), and similar technologies to understand user behavior, improve performance, and enhance your web experience. See our Cookies Policy for full details.

2. How We Use Your Information

We use collected information for purposes including:

• Providing and improving our services
• Responding to inquiries and customer support requests
• Sending project updates
• Personalizing your experience
• Analytics and performance tracking
• Marketing and promotional communication (you can opt-out anytime)
• Legal compliance and security

3. How We Share Your Information

We do not sell personal data.

We may share information with:

• Trusted service providers (hosting, email services, analytics tools)
• Our partnered software house for project fulfillment
• Legal authorities if required by law
• Contractors, developers, or consultants assisting with service delivery

Third parties are required to maintain confidentiality and use data only for agreed-upon purposes.

4. Data Security

We implement industry-standard security practices to protect personal information, such as:

• SSL encryption
• Secure servers
• Access control measures

However, no method of transmission is 100% secure. You use our services at your own risk.

5. Data Retention

We retain personal information only as long as necessary for:

• Service delivery
• Legal compliance
• Accounting and administrative requirements

When no longer needed, data is securely deleted.

6. Your Rights

Depending on your jurisdiction, you may have rights including:

• Access to your data
• Correction of incorrect information
• Request deletion
• Restrict processing
• Opt-out of marketing
• Data portability

To exercise these rights, contact:

Email: info@skyensolutions.com

7. International Data Transfers

As a globally accessible website, your data may be transferred to servers outside your country. We ensure that appropriate safeguards exist for international transfers.

8. Third-Party Links

Our website may contain external links. We are not responsible for the privacy practices of third-party websites.

9. Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect data from minors without parental consent.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated date.

11. Contact Us

For questions or privacy concerns, contact us at:

Email: info@skyensolutions.com

Phone: +966570804804